Frequently Asked Questions - Legislation


From 1st of January 2009, various legislative provisions regarding training came into force, these requirements relate to Responsible Service of Alcohol (RSA) and Responsible Management of Licensed Venues (RMLV) training. 

All licensees must ensure the following persons have a current training course certificate in RSA:

  • The licensee (If individual)
  • Approved managers and
  • Any staff at the premises that are involved in the service or supply of liquor.

Staff members include bartenders, glass collectors, floor hostesses, bottle shop staff and room service staff. Staff members who were employed prior to the 1st of January 2009 will have until 30th of June 2010 to complete the training.

Any new staff members from 1st of January 2009 must complete the RSA training within 30 days. RSA training has an expiry date of three years, after this time the holder of the certificate will need to renew the training.

The RMLV training is mandatory for all licensees (if individual) and approved managers, the RMLV training has an expiry date of three years, after this time the holder of the certificate will need to renew the training.

If the licensee is a corporation an approved manager must be present or “reasonably available” at the premises during ordinary trading hours.

Reasonably available” means: readily contactable by each person involved in the service or supply of liquor at the premises and not more than 1 hour travelling time if needed to be present on the premises, if requested.

During approved extended trading hours (7am-10am & 12midnight-5am) the approved manager or individual licensee must be present at all times.

In the following instances an approved manager is not required:

  • At licensed premises to which a community club licence or community other licence relates if liquor is served or supplied at the premises by volunteers only.
  • At premises to which community liquor permit or restricted liquor permit relates if liquor is served or supplied at the premises by volunteers only.

An approved manager cannot be a licensee, if the licensee is an individual an approved manager is only required to be rostered on duty if:

  • The licensee cannot be "reasonably available" during ordinary trading hours; or
  • The licensee cannot be present at the licensed premises during extended trading hours

The responsibilities of the licensee or permittee is they must keep a register with the following information:

  • Name of approved manager
  • Date, start and finish times of each shift the approved manager is rostered on duty
  • Copies of current training course certificates

The register must be made available for inspection by an investigator. You can purchase registers from The Academy.

We have two options:
The Academy's version @ $55
or tailored with your own logos @ $110.

To place your order of the Approved Managers Register, click here.

An approved manager must sign a register at the start of each shift they are on duty, recording their name, the date and starting time of their shift.At the end of their rostered shift the approved manager must sign the register and record the date and finishing time of their shift.

By signing the register at the commencement of their shift the approved manager is accepting responsibility for ensuring that liquor is supplied and possessed on the premises in accordance with the conditions of the liquor licence.

Consequently approved managers are liable for any breach of the Liquor Act 1992, which occurs while they are the person in control of the premises.

You must send the application form with the prescribed fee of $376 with current copies of the Responsible Management of Licensed Venues (RMLV) and Responsible Service of Alcohol (RSA) course certificates to the Office of Liquor and Gaming Regulation (OLGR).

A police background check will be performed. The manager's approval will be valid for five years unless cancelled; the renewal must be applied for prior to approval expiry date.

Yes, only for the interim period, all current nominees from 31st of December 2008 will be deemed approved managers. This status will apply until 30 of June 2010 or until the nominee ceases employment at the licensed premises.

In this case the licensee, including corporations must ensure they comply with the requirements to the Liquor Act 1992 in relation to when an approved manager is required.

For the status of the approved manager to apply after 30 of June 2010 the nominee must have completed the approved manager application process.