Frequently Asked Questions - Responsible Service of Gambling
You will need to submit an application form - either Form66a (Clubs) or Form66b (Hotels) and the prescribed fee $395 to (OLGR) to become the Gaming Nominee for a particular venue. The licence is valid for 5 years.
As a condition of your application you must complete a two day mandatory Gaming Nominee Training course.
To book into this course please contact the either Queensland Hotels Association or Clubs Queensland who are the two training providers who can deliver this course.
No, there is no course required to obtain a Gaming Employee Licence. All you need to do is to submit the application form - Form 13 to the Office of Liquor and Gaming Regulation (OLGR) with the prescribed fee of $197 and is valid for 5 years.
If you have completed a RSG course with us before 1st of July 2008, unfortunately we don't have copies of issued certificates. However we can organise a replacement certificate through our partner Registered Training Organisation for the fee of $20. Please contact the office on 07 3801 4131 with the following details: your full name, when you completed the course, where the course was held and who paid for the course i.e. was it yourself or the company you were working at the time.
If you have completed course after 1st of July 2008, replacement certificates will incur a fee of $25, certificates will be issued out within 21 days once we have received your full payment.
PLEASE NOTE: The Academy is a Queensland based company, we have only delivered courses in Queensland and only recently (from Nov 09) delivered RSA/RCG courses in Tweed Heads (NSW).
Further information click on the Lost Certification.
RSG is about to become mandatory in Queensland from 1st October 2010. It will apply to eligible licensees, gaming nominee licence holders, gaming employee licence holders, and staff who perform any gaming related tasks and who may be in position to observe player behavior.
This does not include Keno or TAB duties as this comes under a different legislation.
There will be different phase in periods for existing and new employees. Existing employees will need to hold a current RSG course certificate by 1 July 2011. They can apply for an extension until 1 July 2013 to OLGR if they have achieved either SITHGAM006A or THHADG03B unit of competency during the 12 monts prior to
1 October 2010.
This means YOU can complete The Academy's RSG course RIGHT NOW! Either by completing the Online RSG or attend a public course.
All new employees who commence employment on or after 1 October 2010 will have three months to obtain the RSG course certifciate.
It is a standard industry practice for staff who work in the gaming environment to have a RSG course certiciate.




