Who must be present or reasonably available at licensed premises?

Related:

If the licensee is a corporation an approved manager must be present or “reasonably available” at the premises during ordinary trading hours.

"Reasonably available” means: readily contactable by each person involved in the service or supply of liquor at the premises and not more than 1 hour travelling time if needed to be present on the premises, if requested.

During approved extended trading hours (7am-10am & 12midnight-5am) the approved manager or individual licensee must be present at all times.

In the following instances an approved manager is not required:

  • At licensed premises to which a community club licence or community other licence relates if liquor is served or supplied at the premises by volunteers only.
  • At premises to which community liquor permit or restricted liquor permit relates if liquor is served or supplied at the premises by volunteers only.

An approved manager cannot be a licensee, if the licensee is an individual an approved manager is only required to be rostered on duty if:

  • The licensee cannot be "reasonably available" during ordinary trading hours; or
  • The licensee cannot be present at the licensed premises during extended trading hours